Privacy policy

This Privacy Policy explains how will-nixon ("we," "us," "our") collects, uses, and protects your personal information when you visit or make a purchase from will-nixon.uk.

Information we collect

When you visit our site or place an order, we may collect:

  • Contact details: name, email address, phone number, shipping and billing address
  • Order information: items purchased, order value, order history
  • Payment information: processed securely by Stripe — we do not store your full card details
  • Technical data: IP address, browser type, device information, and how you interact with our site (via cookies)

How we use your information

We use your information to:

  • Process and fulfil your orders, including shipping and returns
  • Communicate with you about your order (confirmations, shipping updates, customer service)
  • Improve our website and product offering
  • Send you marketing emails, only if you've opted in — you can unsubscribe at any time

Cookies

Our site uses cookies to remember items in your cart, keep you logged in, and understand how visitors use the site. You can disable cookies in your browser settings, though some site features may not work correctly as a result.

Sharing your information

We do not sell your personal information. We share it only with trusted third parties who help us run our store, including:

  • Shopify — our e-commerce platform, which hosts our store and processes orders
  • Stripe — our payment processor, which handles your payment details securely
  • Shipping carriers — to deliver your order

These providers only receive the information needed to perform their service and are required to protect it.

Data retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including any legal, accounting, or reporting requirements.

Your rights (UK GDPR)

Under UK data protection law, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information, subject to legal exceptions
  • Object to or restrict certain processing
  • Withdraw consent to marketing at any time

To exercise any of these rights, contact us at support@will-nixon.uk.

Data security

We use industry-standard measures to protect your personal information, but no method of transmission over the internet is 100% secure.

Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "last updated" date.

Contact us

will-nixon
7B Bank St, Carlisle CA3 8HG, United Kingdom
Email: support@will-nixon.uk
Phone: +44 7412 833018